Terms and Conditions

1. Agreement to Terms

By accessing this website and using the services of Junk Removal Bros, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Junk Removal Bros provides junk removal, hauling, cleanout, and related services for residential and commercial customers. Service availability may vary by location and scheduling.

All estimates provided are:

Based on the information provided by the customer

Subject to change upon on-site evaluation

Non-binding until confirmed in person

3. Pricing & Payment

Pricing is based on volume, weight, labor, and disposal fees

Final pricing is confirmed before work begins

Payment is due upon completion of services unless otherwise agreed

We reserve the right to refuse service if payment cannot be secured

Accepted payment methods may include:

Credit/Debit Card

Cash

Digital Payments

4. Customer Responsibilities

Customers agree to:

Provide accurate job details

Ensure safe access to items for removal

Remove or secure any hazardous materials

Ensure someone 18+ is present during service (if required)

Junk Removal Bros is not responsible for items left behind unless specifically requested for removal.

5. Prohibited Items

We may refuse to remove:

Hazardous chemicals

Paint, solvents, or fuels

Asbestos-containing materials

Biohazard waste

Explosives or ammunition

Illegal materials

Any items restricted by local regulations

Additional fees may apply for special disposal requirements.

6. Appointment Scheduling & Cancellations

Appointment windows are estimates and not guaranteed arrival times

Customers may cancel or reschedule with reasonable notice

Same-day cancellations may be subject to a service fee

No-show appointments may incur a charge

7. On-Site Changes

If job scope changes during service:

Pricing may be adjusted

Customer approval will be requested before continuing

Additional labor or disposal fees may apply

8. Property Access & Damage Disclaimer

While we take care during removal:

Customers must ensure clear access paths

We are not responsible for damage caused by tight spaces or unsafe conditions

Pre-existing property damage is not our responsibility

Customers assume risk when requesting removal from:

Attics

Crawlspaces

Rooftops

Unsafe structures

9. Donation & Disposal

Items removed may be:

Donated

Recycled

Disposed of

Junk Removal Bros does not guarantee donation or resale of any items removed.

Once items are removed, ownership transfers to Junk Removal Bros unless otherwise agreed.

10. Website Use

By using this website, you agree:

Not to misuse contact forms

Not to submit false service requests

Not to attempt unauthorized access

Not to copy or reproduce website content

11. Limitation of Liability

Junk Removal Bros shall not be liable for:

Indirect or incidental damages

Lost profits or business interruption

Delays due to weather, traffic, or circumstances beyond control

Our maximum liability shall not exceed the amount paid for services.

12. Service Refusal

We reserve the right to refuse service for:

Unsafe working conditions

Aggressive or abusive behavior

Hazardous materials present

Legal or property disputes

Non-payment risk

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. By using our services or website, you agree that any disputes arising from or relating to these Terms shall be resolved under California law.

14. Changes to Terms

We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Junk Removal Bros
Website: https://thejunkremovalbros.com

Phone: (530) 680-7038

Email: [email protected]